Sales Associate

Job overview

The Sales Associate is an onsite role based in Norfolk, VA, with a pay range of $12.78 to $20.00 per hour plus commission. This position supports the sales department at CarMax, the nation's largest retailer of used cars, by providing a customer-first vehicle buying experience. This role exists to build genuine relationships with customers, understand their specific vehicle needs, and guide them through the entire sales process including appraisals, test drives, and financing. The associate contributes to store goals by delivering transparent, honest service and maintaining a professional, customer-focused environment.

What you'll do

• Assist customers in finding vehicles, guide them through appraisals and financing, deliver exceptional service, complete transaction documentation, collaborate with team members, and maintain a clean work area.

What we're looking for

Skills & competencies

part-time

day shift

norfolk va

carmax

sales

retail

commission eligible

customer service

onsite

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Sick time (state-mandated), vacation time (after 1 year), 4 hours floating holiday time.

Why this role

Paid training and mentorship provided; no prior experience required.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.