Account Associate – State Farm Agent Team Member

Job overview

The Account Associate – State Farm Agent Team Member role is onsite in Newport, KY. The stated annual salary range is $40,000–$60,000. The position supports Tracie Johnson’s small State Farm agency, which emphasizes customer service and community involvement. The role helps customers manage insurance accounts and resolve policy and claim needs. By maintaining accurate account information, coordinating policy issuance, and responding to inquiries, the associate supports daily agency operations and customer success.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

insurance

customer accounts

policy changes

claims processing

underwriting coordination

newport ky

tracie johnson state farm agent

$40k–$60k

simple ira

paid time off

training and development

flexible schedule

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance-based bonus, flexible schedule, paid time off, advancement opportunities, training and development, Teledoc medical services, and annual Costco membership.

Why this role

Previous insurance or related-field experience is preferred; the agency describes a close-knit team of four.

About the employer

Tracie Johnson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.