Route Coverage Specialist

Job overview

The Route Coverage Specialist is an onsite role based in Wisconsin Rapids, WI, with compensation not specified. This position supports the UniFirst service team by providing coverage for delivery routes. The role exists to ensure seamless service by stepping in when regular Route Service Representatives are unavailable. It contributes to the company's goals by maintaining high-quality service standards, managing inventory, and supporting customer relationships across multiple routes.

What you'll do

• Develop proficiency across multiple routes, including customer-specific details.
• Safely load, transport, and unload clean garments, flat goods, and other products.
• Collect and secure used or soiled garments and products for return.
• Provide excellent customer service and support strong customer relationships.
• Resolve customer requests independently.
• Accurately manage invoices and conduct inventory audits.
• Maintain the safety and appearance of the vehicle.
• Collaborate with service and management teams to support new account installations and rerouting efforts.

What we're looking for

Skills & competencies

full-time

day shift

wisconsin rapids wi

route coverage

delivery

customer service

unifirst

monday-friday

no weekends

field role

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with match, profit sharing, health and life insurance, paid time off, tuition reimbursement.

Why this role

Provides coverage for multiple routes, Monday-Friday day shift.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.