Receptionist — Law Firm

Job overview

The Receptionist — Law Firm role is an onsite position in Cleveland, OH, with standard Monday–Friday hours, 40 hours per week, and possible overtime based on projects. Compensation is not specified. The receptionist supports the firm’s Office Manager and Intake Manager and helps direct clients and visitors to the appropriate legal team. The role provides a welcoming first point of contact while handling reception, call routing, mail, meeting-room setup, surveys, and clerical administration. Accurate, professional front-office support helps the firm manage client interactions and daily office operations.

What you'll do

• Greet clients and visitors in person and by phone
• alert firm personnel to arrivals
• screen inquiries and route calls to the appropriate legal team
• maintain the reception area and monitor security risks
• prepare mailers
• set up meeting spaces and refreshments
• distribute incoming and outgoing mail
• conduct client satisfaction surveys
• file, scan, and manage schedules.

What we're looking for

Skills & competencies

full-time

receptionist

law firm

cleveland oh

client service

front desk

call routing

office administration

mail handling

scheduling

microsoft office

monday–friday

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED and accurate typing at 45 words per minute.

About the employer

Kisling, Nestico & Redick is hiring for this role. Industry: Offices of Lawyers. Sector: 54.