IT Support Associate II
Compensation
$23 – $37 /yr
Employment type
Full-time
Work setting
On-site
Location
Sparrows Point, MD
Schedule
Day shift
Posted
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Job overview
The IT Support Associate II is an onsite role based in Sparrows Point, MD, with a pay rate of $23.00–$37.00 USD hourly. This position supports the Ops Tech Solutions (OTS) team, which provides global IT support to Amazon Operations. This role exists to resolve technical problems within Amazon operations facilities. The associate will use their skills to support the operations team, participate in career development, and ensure the smooth functioning of IT systems.
What you'll do
- Allocate, maintain, and troubleshoot IT equipment
- handle support requests across the network
- assist in training new hires
- continuous learning of new technologies
- support local and remote customers.
What we're looking for
- Skills & competencies
- full-timeday shiftsparrows point mdit support associatetroubleshootingcustomer serviceonsiteamazon$23-$37/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive healthcare benefits, 401(k) matching, up to 20 weeks paid parental leave.
Why this role
Focus on technical support and career growth within the Amazon IT organization.
About the employer
Amazon.com Services LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
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Listing ID: 1d4e6872-0f3a-43c7-b05c-41cf865d8742