Automotive Warranty Clerk

Job overview

The Automotive Warranty Clerk role is onsite in Rochester, MI. Compensation is not specified; the posting describes hourly pay as competitive and based on experience. The clerk supports the Mercedes-Benz of Rochester service department. The role manages manufacturer and third-party warranty claims, helping ensure repair orders are documented and coded accurately, claims are submitted promptly, and reimbursements are pursued in line with factory guidelines.

What you'll do

• Review repair orders for documentation and warranty eligibility
• code and submit claims through the manufacturer portal
• track outstanding claims and reconcile receivables
• appeal or resubmit denied claims
• coordinate with the parts department on components retained for audits
• stay current on recalls, technical service bulletins, and warranty policy changes.

What we're looking for

Skills & competencies

automotive warranty

warranty claims

repair orders

dealership administration

accounts receivable

mercedes-benz

rochester mi

customer service

full-time

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance, 401(k), paid time off, and ongoing factory training.

Why this role

Mercedes-Benz or luxury-brand experience is preferred; Reynolds & Reynolds dealership management system experience is preferred.

About the employer

Mercedes-Benz of Rochester is hiring for this role. Industry: New Car Dealers. Sector: 44.