Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Chantilly, VA. Compensation is described as competitive base pay plus commission opportunities, with no numeric amount specified. The position supports customers and the service operation at Ted Britt Chantilly Ford. The advisor guides customers through vehicle service from check-in to delivery, coordinating with technicians and explaining estimates and repair recommendations. The role helps ensure clear communication, completed-work review, customer satisfaction, and service department profitability.

What you'll do

• Assist customers with vehicle service from check-in through delivery
• provide cost estimates and repair recommendations
• coordinate repairs with technicians and communicate updates
• review completed work and customer satisfaction
• promote additional maintenance services and support profitability goals.

What we're looking for

Skills & competencies

automotive service advisor

chantilly va

ted britt chantilly ford

customer service

vehicle maintenance

repair estimates

technician coordination

service department

commission opportunities

medical insurance

dental insurance

vision insurance

401(k) match

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• LegalShield coverage
• voluntary life, long-term disability, accident, and critical illness insurance
• 401(k) with employer match
• paid sick leave, vacation, and holidays
• training and development
• employee discounts.

Why this role

The posting lists ongoing training and professional development, employee discounts, and commission opportunities.

About the employer

Ted Britt Chantilly Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.