Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Parkville, MD, with stated pay of $55,000–$80,000 per year. The position supports Jackson Mote’s State Farm insurance agency and its community members. The representative helps reinforce the agency’s growth by resolving customer inquiries, maintaining customer relationships, coordinating with agent team members, and keeping accurate records of customer interactions.

What you'll do

• Establish and follow up on customer relationships
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members.

What we're looking for

Skills & competencies

customer service representative

parkville md

state farm agent

jackson mote

insurance agency

customer inquiries

customer relationships

recordkeeping

$55k–$80k

paid time off

licensing paid

performance bonus

training and development

simple ira

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, agency-paid licensing, performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

The posting prefers previous customer service experience and lists agency-paid licensing, performance-based bonuses, paid time off, training and development, and advancement opportunities.

About the employer

Jackson Mote - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.