Business Development Center (BDC) Manager

Job overview

The Business Development Center (BDC) Manager role is onsite in Napa, CA. Compensation is not specified; the posting describes it as competitive pay based on experience. The role manages the dealership’s BDC department at Kastner Honda, part of Victory Automotive Group, which aims to provide a professional customer experience. The manager leads the team responsible for internet leads, inbound calls, follow-up, and lead generation. By developing sales strategies, supporting deal management, and maintaining customer relationships, the role helps grow dealership sales and encourage repeat and referral business.

What you'll do

• Develop sales forecasts and strategies
• hire, train, and monitor team performance
• help promote the dealership through social media
• assist sales staff with deals from start to finish
• respond to leads within established time frames
• provide sales activity reports
• follow up with unsold and sold customers
• perform other assigned duties.

What we're looking for

Skills & competencies

bdc manager

business development

automotive dealership

internet leads

inbound calls

customer retention

sales team leadership

napa ca

kastner honda

competitive pay based on experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits, paid vacation, holidays, 401(k) with company match, and opportunity for advancement.

Why this role

Automotive BDC management experience and staff supervision experience required; medical benefits, paid vacation, holidays, 401(k) with company match, and advancement opportunity.

About the employer

Kastner Honda is hiring for this role. Industry: New Car Dealers. Sector: 44.