Shop Leader – Rittenhouse

Job overview

The Shop Leader role is onsite at Call Your Mother Deli’s Rittenhouse shop in Philadelphia, PA. Pay is $20 per hour plus tips; the posting says tips are likely to bring total pay to $24–$26 per hour. Call Your Mother makes food and guest experiences inspired by deli traditions. The Shop Leader partners with management to run daily shop operations, lead shifts, coach teammates, and resolve guest concerns. The role also works alongside the front-of-house team and helps maintain service, food safety, and operational standards.

What you'll do

• Lead daily shop operations from opening through closing
• provide shift leadership
• model hospitality and resolve guest concerns
• coach and develop team members through feedback and hands-on training
• uphold recipes, checklists, food safety standards, and procedures
• solve operational problems
• handle cash, process transactions, and complete financial reporting
• work some shifts as a front-of-house team member.

What we're looking for

Skills & competencies

shop leader

restaurant leadership

deli

guest experience

shift leadership

team coaching

food safety

cash handling

call your mother deli

philadelphia pa

$20 per hour plus tips

likely $24–$26 per hour with tips

no night shift

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance for eligible full-time team members
• paid time off
• 12-week paid parental leave
• 401(k) with 4% company match
• free English and Spanish classes
• Duolingo reimbursement
• early wage access
• confidential support resources
• shift meals, coffee, and 50% off-duty discount.

Why this role

The posting states evenings are free and the role does not require night shifts.

About the employer

Call Your Mother Deli is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.