Office Manager

Job overview

The Office Manager role is onsite in Denver, CO, with pay of $23 per hour. The role supports Jackson Hewitt’s tax preparation offices and its mission to help clients obtain their maximum refund with fewer associated fees. The manager oversees day-to-day operations and seasonal staff across several assigned locations. By coordinating staffing, performance, office readiness, and operational goals, the role helps offices serve clients efficiently and meet revenue and productivity objectives.

What you'll do

• Lead recruiting and interviewing for seasonal employees
• monitor associate performance and quality
• review schedules and timecards
• coordinate with Human Resources on employee relations and training
• ensure assigned offices meet setup, technology, supply, and facilities standards
• guide employees through complex issues and escalated complaints
• monitor productivity and discount reports
• support revenue, cash control, and tax return count goals.

What we're looking for

Skills & competencies

office manager

tax preparation

office operations

seasonal staff

recruiting

team supervision

customer complaints

productivity reporting

denver co

jackson hewitt

$23/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• ZayZoon, free uniforms, advancement opportunities, training and development, wellness resources, performance-based bonus, and employee discounts.

Why this role

Two years of management or supervisory experience required; high school diploma/GED or equivalent related business experience. Tax preparation experience and a PTIN are preferred.

About the employer

Jackson Hewitt - 1608 is hiring for this role. Industry: Office Administrative Services. Sector: 56.