Customer Service Representative

Job overview

The Customer Service Representative role is listed in Cincinnati, OH, with onsite work indicated by the listing. The posting states pay of $16–$27 per hour. The role serves as a frontline contact for customers seeking support with products and services. The representative responds to inquiries, resolves complaints, processes requests, and maintains interaction records. The role contributes to customer experience by providing accurate information and coordinating with other departments to resolve issues.

What you'll do

• Answer customer inquiries by phone, email, and chat
• resolve complaints and issues
• provide product and service information
• process orders, forms, applications, and requests
• maintain customer interaction and transaction records
• collaborate with other departments to resolve problems and improve customer experience.

What we're looking for

Skills & competencies

customer service representative

cincinnati oh

aiered

customer support

phone support

email support

chat support

order processing

issue resolution

customer records

$16–$27 per hour

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance, paid time off, paid holidays, paid training, and career development opportunities.

About the employer

Aiered is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.