Emergency Veterinary Assistant Shift Lead

Job overview

The Emergency Veterinary Assistant Shift Lead is an onsite, full-time role in Charlotte, NC; compensation is not specified. The role supports Veterinary Emergency Group’s 24/7 emergency hospitals and its mission to help people and pets when they need care. The shift lead coordinates workflow and supports the team so patients receive care and staff have the resources needed during each shift. By guiding transitions, coaching on the floor, and responding to changing needs, the lead helps maintain safe, organized hospital operations.

What you'll do

• Monitor patient status, team capacity, and shift needs
• manage workflow and adapt to changing conditions
• assign and adjust shift roles
• assist on the floor
• coordinate breaks and help resolve conflicts
• lead transitions, huddles, and wrap-ups
• communicate and escalate issues
• support learning during downtime
• flag incidents
• coordinate with hospital leadership on coverage, call-outs, and coaching.

What we're looking for

Skills & competencies

emergency veterinary assistant

shift lead

veterinary emergency

patient care workflow

team coordination

shift huddles

floor coaching

charlotte nc

rotating nights

weekends and holidays

veg

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• QPR training
• access to free therapy or counseling
• possible equity eligibility after one year for eligible roles
• clinical and leadership programs
• continuing education and travel stipend
• clinical student loan repayment
• paid parental leave
• flexible schedules
• referral program
• scrubs and food.

Why this role

Credentialed veterinary technician credentials or enrollment in the VEG Credentialing Support Program preferred. Requires 1+ years in a veterinary technician or assistant role; nights, weekends, and holidays may be required on a rotating or as-needed basis.

About the employer

Veterinary Emergency Group (VEG) is hiring for this role. Industry: Veterinary Services. Sector: 54.