Call Center Representative

Job overview

The Call Center Representative role is onsite in American Fork, UT, with pay of $15–$18 per hour. The position supports Platinum Dental's growing dental practice network and patient experience. The representative answers patient calls, addresses concerns, and schedules hygiene appointments while navigating multiple computer programs to support efficient service across office locations.

What you'll do

• Contact and schedule patient appointments
• answer incoming calls and assist with patient concerns
• navigate multiple computer programs simultaneously.

What we're looking for

Skills & competencies

call center representative

platinum dental services

american fork ut

patient support

appointment scheduling

dental

customer service

computer navigation

full-time

$15–$18/hr

weekend schedule options

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage for eligible full-time employees
• 401(k)
• paid time off
• paid holidays
• monthly performance bonuses.

Why this role

Spanish is preferred but not required; flexible schedule options include weekends.

About the employer

Platinum Dental Services is hiring for this role. Industry: Offices of Dentists. Sector: 62.