Customer Service Specialist, Out-of-Network Claims

Job overview

The Customer Service Specialist, Out-of-Network Claims role is listed in Scottsdale, AZ. The posting states pay of $23–$25 per hour. Green Light Cost Management serves the healthcare industry. The specialist communicates with healthcare providers, reviews out-of-network medical claims, discusses payment options, and negotiates resolutions. The role helps resolve claims accurately while protecting confidential patient and claim information.

What you'll do

• Speak with healthcare providers by phone about medical claims and payments
• review claim information and discuss payment options
• negotiate and resolve outstanding claims
• answer provider questions about claims and payments
• manage a high volume of calls and claims
• maintain accurate notes and records
• collaborate with the team on challenging claims
• protect confidential information.

What we're looking for

Skills & competencies

customer service specialist

out-of-network claims

healthcare claims

medical billing

provider relations

claims resolution

scottsdale az

green light cost management

$23–$25 per hour

paid training

performance bonuses

phone and email support

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonuses, paid training, ongoing support, and career growth opportunities.

Why this role

The posting includes paid training and ongoing support, performance bonuses, and career growth opportunities.

About the employer

Green Light Cost Management is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.