Site Leader

Job overview

The Site Leader role is onsite in El Paso, TX. Compensation is $110,000 per year. The role oversees an assigned DATAMARK site, including its operations, facilities, departments, client relationships, and external vendor interactions. The Site Leader coordinates site functions to meet contractual obligations, compliance requirements, budgets, and profitability targets while supporting employee safety and development. The role also maintains operational processes and reporting and works with senior management to meet service-level and margin goals.

What you'll do

• Oversee direct and supporting departments, facilities, and site operations
• serve as the point of contact for clients and vendors
• ensure contractual, legal, regulatory, and corporate requirements are met
• manage site budgets and profitability targets
• present monthly operations metrics to the executive team
• create mentoring and succession plans
• maintain business process documentation and training materials
• develop staff
• lead process improvement projects and compliance programs.

What we're looking for

Skills & competencies

site leader

el paso tx

datamark

contact center operations

bpo

site management

client relations

vendor management

budget management

compliance

employee development

$110,000 annual salary

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• retirement plan
• life insurance
• paid time off
• and short- and long-term disability.

Why this role

Requires a bachelor’s degree in industrial engineering, business administration, or a related area; 12 years of contact center, back-office, or BPO experience, including supervisory and management experience.

About the employer

Datamark, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.