Care Coordinator

Job overview

The Care Coordinator is an in-person role based in Boca Raton, Florida, with travel to client homes and community marketing events. Compensation is not specified. The role is in the Registry department and supports CareGivers of America’s in-home caregiver services for clients and families. The coordinator manages client-care schedules and staffing, maintains communication among clients, caregivers, and the Registry Administrator, and tracks required records. By coordinating coverage and referring clients to the Medicare team for skilled care when appropriate, the role supports continuity and quality of in-home services.

What you'll do

• Manage schedules for open client-care needs and ensure cases are staffed for the following day and weekend
• update schedules after client discharge and notify caregivers about timesheets
• maintain accurate case schedules and records
• follow up on unconfirmed schedules
• communicate with clients and caregivers
• refer patients to the Medicare team for skilled care when appropriate
• manage emergency plans for assigned clients
• enter notes and status changes in Matrix
• conduct customer service calls
• assist with inbound calls
• take scheduled on-call responsibilities
• conduct facility follow-ups and ride along with the Administrator as requested.

What we're looking for

Skills & competencies

care coordinator

boca raton fl

33431

in-person

registry

care scheduling

home care

client support

caregiver coordination

healthcare administration

on-call rotation

client home visits

caregivers of america

Work arrangement

• Weekend coverage required

Why this role

The role requires on-call responsibilities as scheduled and travel to client homes and community marketing events. A high school diploma or GED and at least one year of customer service or healthcare administrative experience are required.

About the employer

CareGivers of America is hiring for this role. Industry: Home Health Care Services. Sector: 62.