Director, Oncology Customer Experience
Compensation
$151k – $269k /yr
Employment type
Full-time
Work setting
On-site
Location
San Diego, CA
Schedule
Day shift
Posted
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Job overview
The Director, Oncology Customer Experience is an onsite role based in San Diego, CA. The compensation range is $151,200 to $268,800 per year, supporting the Oncology division at Hologic. This role leads the customer experience strategy for Client Services, Patient Services, and Clinical Review. The Director transforms interactions into extraordinary experiences, advocating for service standards and driving continuous improvement.
What you'll do
- Set vision for customer experience teams, design workflows, track KPIs, and implement technology enhancements like AI.
What we're looking for
- Skills & competencies
- directorcustomer experienceoncologysan diego cafull-timehologicleadershiphealthcarepatient servicesclient services
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive salary, bonus eligible, and comprehensive benefits.
Why this role
$151K-$268K salary range, leadership role, and oncology focus.
About the employer
Hologic is hiring for this role. Industry: Electromedical and Electrotherapeutic Apparatus Manufacturing. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Electromedical and Electrotherapeutic Apparatus Manufacturing
- Occupation code
- 11-2021.00
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Listing ID: 1c6d0f6c-a0b5-418e-ae49-76e9da527e2a