Manager, Accounting Services (Managed Services)

Job overview

The Manager, Accounting Services (Managed Services) works onsite in Temple, TX. Compensation is not specified. PDI Technologies provides technology solutions to convenience retail and petroleum brands, including tools for productivity, customer engagement, and market intelligence. The manager leads service delivery for teams processing customer financial transactions through PDI software. The role oversees staffing, performance, documentation, and operational efficiency while supporting accurate, timely work and strong customer relationships.

What you'll do

• Lead, coach, and develop a managed services team of supervisors, analysts, account managers, and hourly employees
• oversee daily operations, staffing, scheduling, workload distribution, attendance, and coverage
• set expectations and evaluate performance
• assign team members to customer accounts
• build customer relationships and resolve issues
• analyze operational and financial data
• monitor accuracy, quality, and productivity metrics
• maintain process documentation and identify improvements
• ensure compliance with regulations, policies, and procedures
• partner across the organization to deliver a consistent customer experience.

What we're looking for

Skills & competencies

accounting services manager

managed services

team leadership

financial operations

customer account management

operational efficiency

performance metrics

temple tx

pdi technologies

onsite

hourly workforce management

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary and market-competitive benefits
• quarterly perks program
• time off
• continuous learning
• professional certifications
• leadership development opportunities.

Why this role

The role is based onsite in Temple and requires prior experience directly managing hourly employees. A bachelor’s degree in accounting, finance, business, operations, or a related field is listed as a requirement.

About the employer

PDI Technologies is hiring for this role. Industry: Software Publishers. Sector: 51.