Customer Service Associate — Luxury Retail

Job overview

The Customer Service Associate — Luxury Retail role is onsite in Portland, OR, with compensation not specified; the posting describes it as competitive salary with a generous benefits package. The associate supports the Marios Portland team at Mitchell Stores, a luxury retailer of designer and contemporary clothing. The role creates a high-quality shopping experience by assisting customers, processing transactions, and supporting sales associates and store operations. Accurate order handling, phone support, gift wrapping, and front-desk opening and closing help the store serve clients effectively.

What you'll do

• Engage with customers to provide a luxury shopping experience
• ring sales and process transactions in AS400, MPIX, and FARFETCH
• support sales associates
• pull internet orders and transfers
• answer and direct phone calls
• gift wrap
• open and close the front desk.

What we're looking for

Skills & competencies

customer service associate

luxury retail

portland or

ed mitchell inc

marios portland

designer clothing

customer experience

sales transactions

order fulfillment

gift wrapping

weekend availability

high school diploma

as400

farfetch

Work arrangement

• Weekend coverage required

Benefits & perks

• Posting states a competitive salary and generous benefits package
• specific benefits are not listed.

Why this role

Must be willing to work every Saturday and Sunday; high school diploma or equivalent required; must be able to stand for extended periods, lift or move up to 20 pounds, and climb ladders.

About the employer

Ed Mitchell Inc is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.