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Contact Center Representative I
Listerhill Credit Union · Muscle Shoals, AL · Contact Center
Employment type
Full-time
Work setting
On-site
Location
Muscle Shoals, AL
Schedule
Day shift
Posted
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Job overview
The Contact Center Representative I role is onsite in Muscle Shoals, AL, and compensation is not specified. Listerhill Credit Union’s stated purpose is helping members live financially healthy lives.
What you'll do
- Serve members by phone or correspondence
- research and resolve account questions, problems, and complaints
- verify accounts after proper identification
- explain credit union services and account products
- process telephone transfer requests
- assist with basic loan questions and remote access
- and follow up on member inquiries. Maintain confidentiality and provide courteous, cooperative service.
What we're looking for
- Skills & competencies
- contact center representativemuscle shoals allisterhill credit unionmember servicetelephone supportaccount inquiriescredit union servicesremote access assistancefinancial servicescustomer support
- Work arrangement
- Weekend coverage required
Why this role
The role combines member service and information with cross-selling credit union services.
About the employer
Listerhill Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-4051.00
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Listing ID: 1c4f6adb-8166-4088-9750-0a89b8f99045