Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Pickerington, OH. Compensation is $45,000–$65,000 per year. The position supports Matt Breakey’s independent State Farm agency by helping deliver customer experiences that reinforce agency growth. The representative manages customer inquiries, maintains records, supports retention, and coordinates with agency colleagues to address customer needs. The role contributes to customer satisfaction and community support through responsive service and problem-solving.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• and coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

full-time

customer relations representative

customer service

insurance agency

customer records

customer retention

pickerington oh

state farm agent

$45k–$65k

hiring bonus

401(k)

performance bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, 401(k), performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Matt Breakey - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.