Retail Keyholder

Job overview

The Retail Keyholder role is onsite in Jacksonville, FL. Compensation is not specified. GameStop describes its business as retailing video games, electronics, and gaming merchandise and aims to create customer experiences through gaming products. The keyholder supports store management by supervising store activities, serving guests, and maintaining sales and operational standards. The role helps drive sales and repeat business through product knowledge, inventory control, and a clean, organized shopping environment.

What you'll do

• Greet and assist guests
• explain promotions and trade-in programs
• process purchases and returns
• answer calls
• promote reservations and loyalty programs
• maintain store cleanliness and merchandising
• complete omnichannel orders
• control inventory and support loss prevention
• reconcile transactions and deposits
• receive and check shipments
• supervise and delegate tasks to Sales Associates when management is absent
• follow opening and closing procedures.

What we're looking for

Skills & competencies

retail keyholder

video games

gaming merchandise

guest service

store operations

sales

inventory control

loss prevention

jacksonville fl

gamestop

pos

loyalty program

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time store positions are eligible for incentive programs, 401(k), paid time off, dental, vision, and health insurance
• positions may also be eligible for a bonus or other incentives.

Why this role

At least 18 years old and high school diploma or equivalent required; one year of retail sales, guest service, or management experience preferred. Schedule may include nights, weekends, and some holidays.

About the employer

GameStop Inc is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.