Hotel Front Desk Attendant

Job overview

The Hotel Front Desk Attendant role is onsite in Glen Mills, PA; compensation is not specified. Residence Inn Philadelphia Glen Mills is an extended-stay hotel near Philadelphia, serving guests staying from a few days to several months. The attendant welcomes guests, manages reservations and accounts, answers questions, and handles complaints. Coordination with housekeeping helps ensure accommodations are ready and supports a positive guest experience.

What you'll do

• Handle guest complaints
• take phone, online, and in-person booking requests and answer questions about rates, rooms, amenities, rewards, and special requests
• maintain accurate guest information
• greet, check in, and check out guests
• distribute keys and room assignments
• record credit card information
• coordinate with housekeeping to ensure rooms are ready.

What we're looking for

Skills & competencies

hotel front desk attendant

guest services

hotel reception

reservations

guest check-in

guest check-out

customer service

glen mills pa

residence inn philadelphia glen mills

part-time

hospitality

microsoft office

reservation systems

Work arrangement

• Weekend coverage required

Why this role

The posting describes both full-time and part-time openings; the listing is for a part-time position.

About the employer

Residence Inn Philadelphia/ Glen Mills is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.