Front Desk Receptionist — Optometry Practice

Job overview

The Front Desk Receptionist role is onsite in Franklin, MA, and pays $17–$20 per hour. The position supports Dr. Michael J Pfeffer & Associates, an optometry practice serving the Franklin community with personalized eye care. The receptionist welcomes patients and coordinates front-desk and administrative work so the practice can maintain organized patient flow and smooth daily operations. The role also supports optometry staff with scheduling, records, insurance, billing, and patient inquiries.

What you'll do

• Greet and check in patients.
• Answer calls, schedule appointments, and manage the appointment calendar.
• Verify insurance information and process billing as needed.
• Maintain patient records in the practice management system.
• Coordinate patient flow and communicate wait times.
• Handle inquiries, co-pays, and end-of-day reconciliation, and support optometry staff with administrative tasks.

What we're looking for

Skills & competencies

front desk receptionist

optometry

patient check-in

appointment scheduling

insurance verification

medical billing

patient records

franklin ma

michael j pfeffer & associates

part-time

$17–$20 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• employee discounts
• health insurance
• paid time off
• opportunity for advancement.

Why this role

Part-time position; $17–$20 per hour; patient-facing administrative role in an optometry practice.

About the employer

Michael J Pfeffer & Associates is hiring for this role. Industry: Offices of Optometrists. Sector: 62.