Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Waukegan, IL. Compensation is $15.50–$17.00 per hour. The receptionist supports Dental Dreams’ mission to provide dental services in modern facilities, including to underserved communities. The role manages patient-facing administrative tasks that help appointments and office operations run smoothly. Scheduling, check-in, insurance verification, records, and payment processing support patient service and the dental care team.

What you'll do

• Maintain customer service
• work with the team and communicate effectively
• schedule patient appointments
• answer phones and confirm appointments
• greet and check in patients
• verify dental benefits
• maintain patient records
• collect payments, copayments, and deductibles
• create insurance claims and submit pre-authorizations
• pull charts for future appointments
• maintain a clean, professional office
• assist with presenting or explaining treatment plans.

What we're looking for

Skills & competencies

front desk receptionist

waukegan il

dental dreams

$15.50–$17.00/hr

patient scheduling

appointment confirmation

patient check-in

dental benefits verification

insurance claims

patient records

spanish bilingual plus

medical and vision

pto

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and vision insurance, free dental treatment at company locations, PTO, 401(k), life insurance, and pet insurance.

Why this role

Spanish bilingual ability is a plus; customer service experience is listed as a qualification, and Dentrix or Eaglesoft experience is preferred. Benefits include medical and vision insurance, free dental treatment at company locations, PTO, 401(k), life insurance, and pet insurance. Training for those seeking to become dental assistants or office managers is also mentioned.

About the employer

Dental Dreams is hiring for this role. Industry: Offices of Dentists. Sector: 62.