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Inside Sales Support Supervisor

Home Depot · Houston, TX · Contact Center

Compensation

$61k – $97k /yr

Employment type

Full-time

Work setting

On-site

Location

Houston, TX

Schedule

Day shift

Posted

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Job overview

The Inside Sales Support Supervisor is an onsite role based in Houston, TX, leading a contact center team. The salary range for this position is $60,500.00 to $96,500.00 per year. This role supervises day-to-day operations to ensure quality customer interactions and timely delivery of products. The supervisor coaches the team to meet department goals and manages personnel issues, including hiring and performance development.

What you'll do

  • Supervises contact center team
  • monitors productivity and service levels
  • coaches associates
  • manages performance evaluations
  • resolves escalated customer issues
  • analyzes department results
  • identifies operational improvements.

What we're looking for

Skills & competencies
full-time
sales supervisor
houston tx
contact center
inside sales
customer service
team leadership
performance management
$60.5k-$96.5k
onsite
Work arrangement
  • Weekend coverage required

Why this role

$60.5K-$96.5K salary; manages 6+ direct reports; requires 1+ year of leadership experience.

About the employer

Home Depot is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
41-1012.00
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