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Access Operations Agent (Specialty Patient Access)

Stanford Health Care · Newark, CA · Enterprise Contact Center

Compensation

$28.34 – $31.94 /yr

Employment type

Full-time

Work setting

On-site

Location

Newark, CA

Schedule

Day shift

Posted

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Job overview

The Access Operations Agent (Specialty Patient Access) role is an onsite position based in Newark, CA. Compensation is not specified in the posting. This role supports the Enterprise Contact Center. This role exists to handle high-volume communications with patients and providers. The agent coordinates services, schedules appointments, and provides accurate information to ensure an excellent patient experience.

What you'll do

  • Responds to calls and faxes
  • schedules appointments
  • facilitates communication
  • updates insurance information
  • meets quality assurance standards.

What we're looking for

Education
High School Diploma or GED equivalent.
Experience
One year of customer service experience.
Skills & competencies
full-time
day shift
newark ca
stanford health care
access operations agent
patient access
contact center
customer service
scheduling
no weekends

About the employer

Stanford Health Care is hiring for this role. Industry: Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology). Sector: 54.

Additional details

Industry sector
54
Industry
Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
Occupation code
43-4111.00
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