Customer Support Associate

Job overview

The Customer Support Associate role is onsite in Bellingham, WA, and pays $19.13–$23.00 per hour. Tony’s Coffees & Teas serves walk-in customers and wholesale customers through in-person, phone, and email support. The associate provides friendly customer service while accurately invoicing orders and maintaining records. The role coordinates with distribution and accounts receivable to support reliable order handling and customer communication. The schedule is Monday–Thursday, 8:00 AM–4:00 PM, and Friday, 9:00 AM–1:00 PM.

What you'll do

• Provide customer service to walk-in customers and support wholesale customers by phone and email. Invoice orders and maintain accurate records. Communicate and collaborate with distribution, accounts receivable, and other teams. Use Microsoft Office Suite and Google Sheets
• solve problems and contribute to an inclusive workplace.

What we're looking for

Skills & competencies

customer support associate

customer service

wholesale customer support

phone support

email support

order invoicing

recordkeeping

microsoft office

google sheets

bellingham wa

tony's coffees & teas

$19.13–$23.00/hr

Work arrangement

• Weekend coverage required

Why this role

Monday–Thursday, 8:00 AM–4:00 PM; Friday, 9:00 AM–1:00 PM. Coffee experience is a plus.

About the employer

Tony's Coffees & Teas Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.