Customer Service Representative — State Farm Agent Team Member
Compensation
$45k – $60k /yr
Employment type
Full-time
Work setting
On-site
Location
Charlotte, NC
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
Customer Service Representative — State Farm Agent Team Member is an onsite role in Charlotte, NC. Salary is $45,000–$60,000 per year. The role supports Joshua Ross's State Farm agency by helping customers and coordinating with agency team members. The representative answers policy questions, assists with policy updates, processes claims, and maintains interaction records to provide responsive service and reinforce the agency's customer experience.
What you'll do
- Answer customer inquiries and provide policy information
- assist with policy changes and updates
- process insurance claims and follow up with customers
- maintain accurate records of customer interactions
- coordinate with agency team members as needed.
What we're looking for
- Skills & competencies
- customer service representativestate farm agent team membercharlotte ncjoshua rossinsurance customer servicepolicy informationpolicy updatesclaims follow-upcustomer records$45k–$60k/yearhealth insurancelicense reimbursement
- Work arrangement
- Weekend coverage required
Benefits & perks
- License reimbursement
- performance-based bonus
- health insurance
- paid time off
- flexible schedule
- advancement opportunities
- training and development.
About the employer
Joshua Ross - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 1baa9467-eb9c-47ba-b0bf-7ed50aedba11