Facilities Coordinator

Job overview

The Facilities Coordinator role is onsite in Irving, TX. Compensation is not specified. The position supports DAVACO, a provider of development, transformation, and maintenance solutions for clients’ physical sites across North America. The coordinator manages customer service requests from intake through completion, assigning resources and tracking service metrics. The role keeps customers informed and coordinates with field resources to help ensure work is completed efficiently and to client expectations.

What you'll do

• Receive customer requests by email, phone, and electronic submission
• triage requests and assign resources
• track requests through completion and maintain service metrics
• communicate proactively with customers
• coordinate expectations with field resources
• follow up on dispatches
• update customer platforms
• verify time on site
• request proposals
• perform related clerical duties.

What we're looking for

Skills & competencies

facilities coordinator

facilities maintenance

customer requests

service coordination

irving tx

davaco

client communication

dispatch follow-up

multi-site facilities

kpi tracking

excel

high school diploma or equivalent

Work arrangement

• Weekend coverage required

Why this role

The posting calls for the ability to manage 5+ clients and 100+ requests monthly, and 2+ years in multi-site facilities maintenance.

About the employer

DAVACO is hiring for this role. Industry: Facilities Support Services. Sector: 56.