Customer Service Specialist, Carriage Tours

Job overview

The Customer Service Specialist, Carriage Tours role is onsite in Charleston, SC. Compensation starts at $18 per hour. The customer service team supports Old South Carriage Company’s guest experience and carriage-tour operations. The specialist welcomes guests, provides tour recommendations, processes transactions, and dispatches tours. Coordination with sales, tour guides, and barn staff helps tours run smoothly and gives customers a helpful start to their visit.

What you'll do

• Greet customers
• provide product information and tour recommendations
• process financial transactions accurately
• organize and dispatch horse-drawn carriage tours
• move horses and carriages between barn staging areas
• coordinate with sales, tour guides, and barn crew
• assist customers and colleagues as needed.

What we're looking for

Skills & competencies

customer service specialist

charleston sc

old south carriage co

carriage tours

guest service

tour dispatch

customer transactions

horse handling

am shift 8:30–5

pm shift 4:30–10:30

$18/hour starting

open availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling around a 40-hour work week
• free downtown Charleston parking
• free tours for friends and family
• continuing education and advancement opportunities.

Why this role

The posting lists AM shifts of 8:30–5 and PM shifts of 4:30–10:30, with open availability seven days a week for a 40-hour work week. Candidates must be comfortable around and able to handle horses, and have a valid driver’s license and reliable transportation.

About the employer

Old South Carriage Co is hiring for this role. Industry: Scenic and Sightseeing Transportation, Land. Sector: 48.