Customer Service Representative
Compensation
$24.1 – $24.1 /hr
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative is a full-time onsite role based in New York, NY. The pay is $24.10 per hour. This role supports the payment integrity operations at MedReview. This role exists to respond to customer inquiries, research and resolve issues, and support medical record retrieval activities. The representative ensures high-quality service to clients and providers while maintaining HIPAA compliance and accurate documentation in a fast-paced office environment.
What you'll do
- Answer calls and emails
- research concerns
- de-escalate issues
- provide account updates
- request medical records
- verify contact information
- assist with portal navigation
- document interactions
- maintain HIPAA compliance.
What we're looking for
- Skills & competencies
- full-timenew york nycustomer servicehealthcarepayment integrityhipaacall centeronsite$24.10/hrbenefits included
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), life and disability insurance, PTO, FSA, EAP.
Why this role
Focus on payment integrity; competitive hourly rate; comprehensive benefits; collaborative environment.
About the employer
MedReview is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 1b858906-58e6-48d4-8e6b-9b5fcb8558cc