Field Supervisor - Service

Job overview

The Field Supervisor - Service is an onsite role based in Tampa, FL, providing leadership and technical support for commercial HVAC, plumbing, and mechanical service personnel. Compensation is not specified in the posting, and the role supports the service operations department at Upchurch. This role serves as the primary field leader responsible for technician development, technical escalation support, safety compliance, and quality assurance. The position aims to convert field labor into customer value through coaching, accountability, and continuous improvement.

What you'll do

• Conduct field visits and ride-alongs
• coach technicians on diagnostics and customer communication
• establish performance expectations
• serve as technical escalation resource
• conduct safety inspections
• audit completed work for quality
• resolve customer service concerns
• assist with labor planning.

What we're looking for

Skills & competencies

full-time

day shift

field supervisor

hvac

plumbing

mechanical

tampa fl

upchurch

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• holiday pay
• professional development assistance.

Why this role

Minimum 7 years of commercial service experience; 2+ years of supervisory or lead technician experience preferred.

About the employer

Upchurch is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.