Assistant Spa Director, Front Desk Operations

Job overview

The Assistant Spa Director, Front Desk Operations role is onsite in Boerne, TX, with compensation not specified in the posting. Heights Wellness Retreat describes its destination as combining massage and skincare therapy with hands-free wellness services. Reporting to the Spa Director, this role supports daily retreat operations, team development, and guest experience. It helps deliver personalized guest care, promote wellness services, and support membership strategy and retention.

What you'll do

• Champion the guest experience from arrival to departure
• promote massage, skincare, and touchless services
• partner with the Retreat Director on membership strategy
• resolve guest concerns
• assist with recruitment, hiring, training, development, and retention
• train and coach front desk associates to support membership sales
• support membership retention.

What we're looking for

Skills & competencies

assistant spa director

front desk operations

boerne tx

heights wellness retreat

guest experience

spa operations

membership strategy

team training

membership retention

massage

skincare

wellness services

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), wellness reimbursement, paid time off, free monthly services, paid training, employee discounts, and bonus opportunities.

Why this role

The posting describes a tranquil retreat environment and therapies including Halo Salt Therapy, infrared sauna, cryotherapy, and lymphatic drainage technology.

About the employer

Heights Wellness Retreat - San Antonio/Boerne is hiring for this role. Industry: Other Personal Care Services. Sector: 81.