Route Service Manager

Job overview

The Route Service Manager is an onsite role based in Merna, IL, with an annual salary range of $65,000 - $85,000. This position supports the local service operations team at UniFirst, a leader in the garment services industry. The role exists to oversee the recruitment, training, and development of route service personnel while driving customer satisfaction and account growth. The manager collaborates with the local team to ensure high-quality service delivery and effective contract management.

What you'll do

• Recruit, train, and develop Route Service Supervisors and Representatives.
• Build and maintain strong customer relationships.
• Collaborate with location management to optimize service programs.
• Negotiate customer contract renewals.

What we're looking for

Skills & competencies

full-time

day shift

route service manager

merna il

unifirst

$65k-$85k/yr

no nights

no weekends

customer service

management

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

Why this role

Includes management bonus eligibility and career advancement opportunities within a large, stable organization.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.