National Support Specialist
Compensation
$40k – $50k /yr
Employment type
Full-time
Work setting
On-site
Location
Hickory, NC
Schedule
Day shift
Posted
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Job overview
The National Support Specialist role is an onsite position based in Hickory, NC, with a salary range of $40,000 to $50,000 per year. This role supports the Automated System Design team in managing support tickets and client communications. The National Support Specialist acts as a liaison between clients and technicians, ensuring support services are scheduled and closed promptly. The role focuses on customer service excellence, project estimation, and maintaining accurate project status updates in the CRM.
What we're looking for
- Skills & competencies
- full-timeday shifthickory ncautomated system designsupportcustomer servicecrmonsiteno on-callno travel$40k-$50k
- Work arrangement
- Weekend coverage required
Benefits & perks
- 100% Paid Medical and Dental, 401k matching, 15 days PTO, Bonus plan
About the employer
Automated System Design is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 43-4051.00
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Listing ID: 1b209e3b-938d-4bda-b126-13b786a47d1f