Service Advisor

Job overview

The Service Advisor role is onsite in Beeville, TX. Compensation is not specified. The position supports the dealership service department by connecting customers with service technicians and helping the department deliver an effective customer experience. The Service Advisor documents customer concerns, explains repair options and estimates, coordinates vehicle repairs, and keeps customers informed through pickup. The role also maintains service records and follows dealership and manufacturer policies.

What you'll do

• Greet customers
• listen to and document repair concerns
• recommend services and explain repair options and estimates
• coordinate with technicians to support timely and accurate repairs
• update customers during service
• conduct final walkarounds and check customer satisfaction at pickup
• maintain service records and follow dealership and manufacturer policies.

What we're looking for

Skills & competencies

service advisor

beeville tx

coastal bend ford

automotive service

customer service

repair recommendations

service estimates

technician coordination

vehicle repairs

dealership

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision insurance
• competitive pay structure.

About the employer

Coastal Bend Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.