Bilingual Multi-Location Customer Service Specialist (Spanish)

Job overview

The Bilingual Multi-Location Customer Service Specialist (Spanish) is an onsite role based in Fargo, ND. The position offers a pay rate starting at $18.02/hour and supports the sales department at Sherwin-Williams. This role works closely with wholesale and retail customers to determine their needs and recommend solutions. The specialist is responsible for resolving customer concerns and maintaining high quality and visual standards to ensure the store meets its sales goals across multiple locations.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

fargo nd

sherwin-williams

bilingual

spanish

$18.02/hr

retail

customer service

sales

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• opportunities to learn, develop new skills, and grow contribution
• inclusive team and commitment to communities.

Why this role

Bilingual fluency in Spanish and English required; $18.02/hr; multi-location support.

About the employer

Sherwin-Williams is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.