Patient Concierge (Administration)

Job overview

The Patient Concierge (Administration) role is onsite in Buffalo, NY, with compensation of $18–$22 per hour. Concierge Dental Group aims to make dental visits comfortable, efficient, and stress-free through personalized, patient-first care. This role serves as a welcoming first point of contact, responding to patient questions, maintaining interaction and scheduling records, protecting patient information, and coordinating appointments with provider schedules and treatment-room availability.

What you'll do

• Communicate with patients by phone, email, or other methods
• respond to inquiries and requests
• maintain accurate interaction, schedule, and follow-up records
• securely store patient data in compliance with privacy regulations
• coordinate appointments with dental provider schedules and treatment-room availability.

What we're looking for

Skills & competencies

patient concierge

administration

dental office

patient service

appointment scheduling

patient records

customer service

buffalo ny

concierge dental group

$18–$22/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Posting mentions a competitive benefits package and opportunities for professional growth and development.

Why this role

Supports a dental practice focused on personalized care and a patient-first experience.

About the employer

Concierge Dental Group is hiring for this role. Industry: Offices of Dentists. Sector: 62.