Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in McDonough, GA, with compensation of $37,000–$45,000 per year. The role supports Sherry Dennard’s State Farm insurance agency and its community members. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims follow-up. Accurate records and coordination with agency colleagues help deliver customer experiences that support agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims follow-up

customer records

mcdonough ga

state farm agent

$37k–$45k

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, dental and vision insurance, performance-based bonuses, health insurance, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

Benefits include license reimbursement, dental and vision insurance, performance-based bonuses, health insurance, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Sherry Dennard - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.