Bilingual Customer Support Specialist - Overnights

Job overview

The Bilingual Customer Support Specialist - Overnights role is an onsite position based in Arcadia, CA. Compensation is specified as $30 to $35 per hour, including a $4 shift differential, and this role supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide legendary customer service by processing orders, making product recommendations, and handling account inquiries. The specialist will act as a product and solutions expert, building business relationships with customers via phone, email, and chat.

What you'll do

• Process customer orders
• make product recommendations
• handle account inquiries
• answer product, pricing, and shipping questions
• build business relationships
• help customers navigate the website.

What we're looking for

Skills & competencies

full-time

night shift

arcadia ca

uline

bilingual

customer support

onsite

high school diploma

$30-$35/hr

drug-free workplace

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Includes $4 shift differential, comprehensive training, 401(k) with 6% match from day one, and tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.