Entry-Level Service Advisor Trainee / Porter

Job overview

The Entry-Level Service Advisor Trainee / Porter role is onsite in Livermore, CA; compensation is described as competitive based on experience, with no numeric amount specified. The role supports the Livermore Ford Lincoln Alfa Romeo Maserati Service Department. The position combines vehicle-porter duties with hands-on training and mentorship in dealership service processes. It supports daily service operations and customer experience while preparing successful team members for potential advancement to Service Advisor.

What you'll do

• Greet customers
• assist with vehicle check-in and service-lane organization
• move and deliver vehicles
• maintain service-drive and waiting-area cleanliness
• perform vehicle walk-arounds and basic inspections
• assist technicians and advisors
• shuttle vehicles as needed
• learn service processes
• shadow advisors
• assist with scheduling and customer communications
• learn repair-order creation and maintenance recommendations.

What we're looking for

Skills & competencies

service advisor trainee

porter

entry-level

livermore ca

livermore ford

vehicle check-in

customer service

vehicle operations

automotive service

training

career advancement

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental insurance
• 401(k)
• paid vacation
• training
• free college education courses for employees and family members
• growth opportunities.

Why this role

The posting describes a career-development opportunity with training and mentorship and requires a valid California driver’s license, clean driving record, and ability to operate manual and automatic vehicles.

About the employer

Livermore Ford is hiring for this role. Industry: New Car Dealers. Sector: 44.