Associate, Customer Care
Employment type
Full-time
Work setting
On-site
Location
Wichita, KS
Schedule
Day shift
Posted
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Job overview
The Associate, Customer Care is a full-time hybrid role based in Wichita, KS, with options for other locations. This position supports Cargill's Food Enterprise by managing customer service activities. The role involves optimizing and monitoring shipping and returns, processing complex orders, and resolving delivery issues. The associate maintains databases, informs customers about order status, and supports improvement projects to ensure efficient service delivery.
What you'll do
- Maintain databases for shipments and inventory.
- Inform customers about order status and invoices.
- Execute customer service strategies.
- Support improvement projects.
- Handle basic issues and escalate complex ones.
What we're looking for
- Skills & competencies
- full-timeday shiftwichita kscargillcustomer caresupply chainhybridno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Comprehensive benefit program including medical
Why this role
Hybrid schedule (3 days office, 2 days home); supports food enterprise supply chain.
About the employer
Cargill is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
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Listing ID: 1a7a361c-ccdc-45a2-b1c6-370748aba4e9