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Customer Service/Operations Associate

Tasc Performance · New Orleans, LA · Customer service and operations

Employment type

Full-time

Work setting

On-site

Location

New Orleans, LA

Schedule

Day shift

Posted

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Job overview

The Customer Service/Operations Associate role is onsite in Elmwood, LA. Compensation is not specified. The position supports tasc’s customer service and operational efficiency across its wholesale accounts, brand stores, and e-commerce business.

What you'll do

  • Manage incoming calls
  • assist with orders, refunds, and exchanges
  • approve B2B customer orders
  • update customers and sales representatives on order status
  • provide email and online support
  • invoice daily orders
  • and assist with light warehouse and order processing on occasion.

What we're looking for

Skills & competencies
customer service/operations associate
elmwood la
tasc performance
customer support
b2b orders
order processing
refunds and exchanges
email support
invoicing
shopify
netsuite
repspark
Work arrangement
  • Weekend coverage required

Why this role

The posting identifies an associate’s degree or higher as a requirement, while relevant work experience may be considered as a substitute. The role is explicitly not remote.

About the employer

Tasc Performance is hiring for this role. Industry: Cut and Sew Apparel Manufacturing (except Contractors). Sector: 31.

Additional details

Industry sector
31
Industry
Cut and Sew Apparel Manufacturing (except Contractors)
Occupation code
43-4051.00
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