Member Experience Representative — Temporary

Job overview

The Member Experience Representative role is primarily based in West Richland, WA, with occasional reporting to Prosser, WA; pay is $25.54–$38.31 per hour. Benton Rural Electric Association serves its members and the public through a collaborative service team. The representative balances daily cash receipts, processes billing, and responds courteously to member and public inquiries. The role supports accurate account processes and a positive member experience during a temporary assignment expected to last up to four months.

What you'll do

• Balance daily cash receipts
• process billing and related procedures
• provide courteous service to members and the public
• manage multiple responsibilities
• address member inquiries and challenges
• communicate professionally in writing and orally
• perform general office tasks and use computer peripherals.

What we're looking for

Skills & competencies

member experience representative

temporary

west richland wa

benton rural electric association

customer service

billing processing

cash receipts

four 10-hour days

friday off

spanish a plus

$25.54–$38.31/hr

Work arrangement

• Weekend coverage required

Why this role

Temporary position expected to last up to four months; not eligible for Association benefits and has no guaranteed length of service or hours. Work schedule is four 10-hour days with every Friday off. Spanish proficiency is a plus. May occasionally report to Prosser, WA.

About the employer

Benton Rural Electric Association is hiring for this role. Industry: Electric Power Distribution. Sector: 22.