Billing Analyst

Job overview

The Billing Analyst role is onsite in New Orleans, LA; compensation is not specified. The position supports Gallo Mechanical’s service operations and works with customer service representatives, service managers, sales, and finance teams. Gallo Mechanical is a locally owned family business with 80 years of service to its community. The analyst supports revenue integrity and cash flow by ensuring service invoices are accurate, timely, and compliant, and by maintaining billing and collections records. The role coordinates documentation and customer communication to help resolve billing issues and support collection efforts.

What you'll do

• Confirm completed service jobs are ready for billing
• review job reports and invoices
• verify charges, technician notes, and purchase orders
• route invoices over $4,000 for manager approval
• resolve open purchase orders
• send customer statements
• respond to invoice and account inquiries
• prepare accounts receivable collection reports
• document disputes, payment status, and collection activity.

What we're looking for

Skills & competencies

billing analyst

new orleans la

gallo mechanical

full-time

service invoicing

accounts receivable

collections

purchase orders

job costing

microsoft excel

finance support

customer communication

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid medical insurance
• dental, vision, voluntary life, short-term disability, accident, and critical illness insurance
• team incentive program
• 401(k) with 5% company match
• wellness resources
• paid time off
• training and career progression.

Why this role

Works across customer service, service management, sales, and finance teams to support service billing and collections.

About the employer

Gallo Mechanical is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.