Key Carrier Coordinator

Job overview

The Key Carrier Coordinator is an onsite role based in Nashua, NH. Compensation is not specified, though the role supports the HomeGoods retail team in maintaining store operations and leadership. This position exists to provide leadership and support to the store team, acting as a key carrier and coordinator to ensure store standards are met and customer service remains a priority.

What you'll do

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan
• Addresses immediate customer service issues and provides appropriate coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

What we're looking for

Skills & competencies

full-time

day shift

nashua nh

homegoods

retail

leadership

key carrier

customer service

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance.

Why this role

1 year retail, 6 months leadership experience required.

About the employer

HomeGoods is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.