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Hotel Front Desk Agent, Esme Hotel

Think Hospitality · Miami Beach, FL · Esme Hotel front office

Compensation

$18 – $19 /hr

Employment type

Full-time

Work setting

On-site

Location

Miami Beach, FL

Schedule

Day shift

Posted

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Job overview

The Hotel Front Desk Agent, Esme Hotel role is onsite in Miami Beach, FL. Pay is $18–$19 per hour. Think Hospitality operates the Esme Hotel and the front desk supports guest services. The agent manages guest arrivals, departures, reservations, and front-office reporting while coordinating with hotel departments to provide attentive service and resolve guest needs.

What you'll do

  • Register arriving guests and assign rooms
  • explain hotel facilities and amenities
  • coordinate luggage and vehicle requests
  • handle cash and guest folios
  • review front-office reports
  • communicate guest requests and credit issues
  • address complaints
  • review departing guest folios
  • make reservations
  • assist with directions and transportation.

What we're looking for

Skills & competencies
hotel front desk agent
guest services
hotel reservations
front office
miami beach fl
think hospitality
full-time
$18–$19/hr
cash handling
concierge support
customer service
spanish preferred
Work arrangement
  • Weekend coverage required

Why this role

Spanish communication is preferred; the listing calls for flexibility across days, evenings, and weekends as needed.

About the employer

Think Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4081.00
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