Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in New Smyrna Beach, FL. Compensation is not specified. The position supports the dealership’s Service Department. The role coordinates repair orders and Drive Lane operations while guiding customers through service inquiries and vehicle repair needs. It contributes to efficient service delivery, technician productivity, and customer satisfaction.

What you'll do

• Manage repair orders and Drive Lane operations
• assist customers by phone and in person
• support technician productivity by selling daily labor hours
• respond to technical questions about vehicle issues, warranties, and repairs
• maintain customer satisfaction scores
• follow company policies and applicable laws
• build relationships with factory representatives.

What we're looking for

Skills & competencies

service advisor

automotive service

customer service

repair orders

drive lane

warranty support

technician productivity

customer satisfaction

new smyrna beach fl

new smyrna chrysler jeep dodge ram

Work arrangement

• Weekend coverage required

Benefits & perks

• Supportive work environment
• opportunities for growth and advancement.

Why this role

The posting describes a supportive work environment with opportunities for growth and advancement.

About the employer

New Smyrna Chrysler Jeep Dodge Ram is hiring for this role. Industry: New Car Dealers. Sector: 44.